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Kettlebells USA® Policies, Terms and Conditions | The Fine Print

Copyright and Trademark Notice  by 
Kettlebells USA® is a registered trademark of KB USA Fitness Products LLC. All Rights Reserved.

Metrixx® & Paradigm Pro® are registered trademarks of KB USA Fitness Products LLC. All Rights Reserved.

Metrixx® Elite, Paradigm Pro® Elite, Titan™ and VTech™ are Trademarks of KB USA Fitness Products LLC. All Rights Reserved.

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of KB USA Fitness Products LLC., Copyright © 2009 - 2014. ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Any violation of our copyright and trademarks will be vigorously prosecuted.
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Credit Cards & Other Payment Options  by 
We accept the following credit cards: Visa, Master Card,  and Discover. If you wish to pay with American Express, please use one of the payment options listed below. There is no surcharge for using your credit card to make purchases.

Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon acceptance of your order. If you credit card is declined for some reason, please check to make sure that your billing address is correct.

We also accept:

  • Paypal
  • Amazon Payments
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KB USA Fitness Products LLC Privacy Policy  by 
KB USA Fitness Products LLC keeps your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology. We are fully PCI Compliant and we use Industry Standard 256 bit Extended Validation Encryption Technology to protect your sensitive data. We do not store your credit card information on our servers after your order is complete.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the website. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

KB USA Fitness Products LLC is committed to net security and privacy.

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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $75 fee on all returned checks.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. www.kettlebellsusa.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. It is the responsibility of the buyer to inform us immediately if there is a problem with your order. We are not responsible for any discrepancies, damages etc. after one week of receipt of order. No returns will be accepted without prior authorization.
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Other Conditions  by 
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether KB USA Fitness Products LLC signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products  by 
KB USA Fitness Products LLC  will ship your product as it becomes available. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. 
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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns  by 
KB USA Fitness Products LLC insures all products shipped to be free of manufacturing defects.
We strive for 100% customer satisfaction. Any product purchased on this web site and received damaged, or with a manufacturing defect will be replaced as long as we are notified with one week of receipt of goods. Products sold "As is", or "Factory Seconds" have no warranty and cannot be returned. The customer is solely responsible for checking their order upon receipt and must report any deficiencies or problems within one week. Unauthorized returns will not be credited.
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Shipping Policy  by 
Shipping Time -- Kettlebells USA® operates three, modern 200,000 sq ft warehouse to process your order FAST. We guarantee orders received before 4 pm CST M-TH will ship within 24 hrs for in stock items. Kettlebell orders received Friday - Sunday will ship on Monday. Bulk kettlebell orders shipping by LTL Freight will process within 48 hours of receiving the order. Our warehouses are closed on weekends and holidays.

We cannot guarantee when an order will arrive. We encourage you to order in a timely fashion to avoid delays caused by shipping, product availability or holiday schedules.

We will always endeavor to ship your products as soon as possible. If an item it received damaged by the shipping carrier, it is the responsibility of the customer to inform us immediately.

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Taxes  by 
KB USA Fitness Products LLC  shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Texas, California and New Jersey. For orders shipped to other states, you are solely responsible for all sales or other taxes.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, KB USA Fitness Products LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. KB USA Fitness Products LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, KB USA Fitness Products LLC shall immediately issue a credit to your credit card account in the amount of the incorrect price.
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