How are my kettlebells shipped?
Free Shipping to the lower 48 US states!
Kettlebells and most fitness gear ship fast & free at Kettlebells USA®. We operate two state of the art warehouses in California and New Jersey for fast, efficient and economical shipping.
- We ship by Fedex® Ground, Home Delivery, SmartPost® and USPS as well as various LTL freight carriers.
- Orders are normally shipped the next business day with delivery times between 2-7 days.
- Orders received before 6 pm CST Monday - Thursday will normally ship within 24 hrs. Orders received Friday - Sunday will ship on Monday.
- Freight shipping is available for bulk kettlebell orders.
- Bulk orders shipping by LTL Freight will ship within 48 hours
- We will always endeavor to ship your products as soon as possible.
- Shipping times during holidays such as the Christmas season may experience delays beyond our control due to high shipping volumes with the carriers.
- Severe weather may cause delays and we ask that you understand that this is beyond our control.
- DVD's, KettleGuard's™ and fitness gear may ship separately from your kettlebell order.
- Your order may ship from from different warehouses so don't panic if you receive a partial order!
- Tracking information will be sent to the e-mail you gave us on your order. If you did not provide an email we cannot send tracking information.
- Any shipping damages, defective products or problems with your order must be reported to us within one week (7 days) of delivery.
- Please monitor the tracking updates to ensure that someone is available to accept delivery at a commercial address or to ensure your package(s) are not stolen from your residence.
- All packages are shipped without a signature required for delivery.
- Kettlebells USA® is not responsibe for any packages that are stolen after delivery to the shipping address given at time of purchase.
- We are not responsible for any customer mistakes. If you put the wrong shipping address, you are responsible for any return or other charges!
Items damaged or lost in shipping
- If an item is lost in transit or received damaged it is the responsibility of the customer to inform us immediately.
- Do NOT file any claims with shipping carriers for damaged or lost items, you must contact us first and we will file the claim. We are not responsible for any shipping claims filed by customers.
To check on the status of your order click here
For shipping to countries outside of the USA, please use the "International Checkout" feature, or you may purchase through our eBAY store and use the eBAY "Global Shipping Program". Please note that even though KBUSA offers Free Shipping anywhere in the lower 48 US States, there will be additional charges for shipping to countries outside the United States. KBUSA does not know what these charges will be so please do not ask us. International shipping charges will be calculated by International Checkout or eBAY depending on which option you choose.